José Agustín Espíldora Vial
Software Engineer
Santiago, Chile  |  +56 9 6852 4182  |  agustinespildora@gmail.com  |  github.com/agustinespildora  |  linkedin.com/in/agustinespildora
WORK EXPERIENCE
TopsortRemote / Santiago; Feb 2024 – Present
Software Engineer II (Integrations)
  • Built RAG knowledge-base support chatbots over the customer portal to auto-resolve frequent questions, and shipped an internal MCP server (SQL reasoning, read access to production data, and product context) that cut customer question turnaround by ∼50%.
  • Designed and shipped low-code integration plugins for Shopify, VTEX, Salesforce, Twilio, RudderStack, and Algolia, letting non-technical clients launch Topsort ads with zero custom development.
  • Led the integration PoC for a major LATAM retailer that proved a 30% revenue lift over the incumbent ad provider — won the deal and took it live in production.
  • Mentor junior engineers and coordinate cross-functional teams (10–20 people), distributing resources based on complexity and impact of clients (Falabella, Despegar, Ripley, Frávega) worldwide.
TopsortRemote / Santiago; Feb 2023 – Jan 2024
Software Engineer I (Integrations)
  • Developed core software for auction-based advertising engines serving retail and travel marketplaces.
  • Engineered an ETL migration pipeline with validation and idempotency to safely onboard clients from previous ad providers, then drove low-code and API integration efficiency.
OrdénameSantiago; Aug 2021 – Jan 2023
Fullstack Junior Developer
  • Built a B2B messaging and marketing platform for traditional supply chains with Ruby on Rails, and refactored the internal admin web platform in React.js.
Protorq S.A.Santiago; Jan 2021 – Mar 2021
Professional Intern
  • Designed the roadmap and built a Node.js web demo for a heavy-machinery IoT maintenance-monitoring platform.
EDUCATION
Pontifical Catholic University of ChileSantiago; 2018 – 2021
Industrial and IT Engineer, Major in Computer Science
  • John Paul II Foundation Scholarship
Pontifical Catholic University of ChileSantiago; 2016 – 2017
Bachelor in Science and Basic Mathematics
  • “College” Program (Honored Enrollment, 2016). Transferred to Engineering with distinction.
TECHNICAL SKILLS
PROJECTS & VOLUNTEERING
Digestive Surgery Center UC2021
Frontend Developer (Capstone)
  • Developed an organ-transplant management platform using React, digitizing the workflow for medical staff to track patient status effectively.
John Paul II Foundation2016 – 2021
Student Member
  • Weekly participation in the Cognitive Stimulation Program at the “Buen Samaritano” nursing home.
ADDITIONAL INFORMATION